In Vital City’s special issue on New York City’s jails, Chidinma Ume, Senior Director of Community Justice at the Center, joins IntegrAssure’s Erin Pilnyak to share what it was like to be part of a citywide effort to reduce unnecessary case delays that leave people languishing in jail. Their conversation sheds light on how collaboration, data, and what Ume calls “a combination of patience and urgency” can help us safely reduce jail populations and ensure all people are treated with dignity as they navigate the legal system.